Privacy Policy

Last updated: November 27, 2025

1. Introduction

Light Up ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

We collect information that you provide directly to us:

  • Account information (name, email address)
  • Profile information
  • Payment information (processed securely through Stripe)
  • Routes and content you create
  • Communications with us

We automatically collect:

  • Device information
  • Location data (only when using map features, with your permission)
  • Usage data and analytics

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions and send related information
  • To send you technical notices and support messages
  • To respond to your comments and questions
  • To analyze usage and improve our services
  • To detect and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers (Stripe for payments, Firebase for infrastructure)
  • Other users (only public profile information and routes you publish)
  • Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account at any time.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

info@lightuptours.com