LightUp Tours
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LightUp Tours

About us

LightUp Tours is a platform for creative guides. Here you’ll find in-person tours with local guides and audio guides to explore the city on your own, and above all interesting places, for travellers and for locals too.

In-person toursAudio guides

Why LightUp exists

We wanted a marketplace for tour guides and audio tours, whether independent guides or small agencies, where each one has their own voice and works their own way.

How it works →

Behind LightUp

We are a team of creative people who have lived in Australia, Germany and Colombia, and in every city the same thing happened: the most interesting things weren’t in the travel books, but in little-known places and in local people who knew how to tell their story. LightUp was created to show those places and those people.

That’s why we want to give guides a space of their own, where their personality comes through. For us, a good tour depends on who tells it.

— The LightUp Tours team

What we do

In-person tours

Private or in a group, with guides who live in the city. Pick a day and time and book on the website or in the app.

Audio guides

The stories behind each place, to explore the city at your own pace, in 7 languages.

How we earn your trust

Verified guides

Every guide confirms their identity with an ID document and a selfie, through Stripe. Stripe handles the verification: we don’t store photos of the document, its number or the selfie.

Reviewed tours

We review every tour before it is published.

Secure payment

You pay with Stripe. If the guide doesn’t accept, you get your money back automatically, and the guide only gets paid after the tour. How payment works →

Your data

We never see or store your card details.

Where we are

LightUp Tours is based in Germany and complies with European data protection law (GDPR). Legal notice →

Any questions?

Write to us on WhatsApp or from the contact page and we’ll help you.