How you get paid on LightUp
For guides and creators: how much you receive, when and how, with no fine print.
The split
80 %
For you
20 %
For LightUp
Of what arrives after the payment provider's fee, you receive 80% and LightUp 20%. It's the same for guided tours, paid gems and tips.
What LightUp gives you for that 20 %
- People find you: your tours and gems appear on the map, on each city's page and on Google, on the web and in the iPhone and Android app.
- The app walks travellers to the place and the story plays by itself when they arrive.
- Bookings and payments handled: days and times to book, email notifications, payment by card or Mercado Pago, and refunds if something goes wrong.
- If the traveller doesn't show up at the time of the tour, you still get paid.
- No fees or fixed costs: publishing is free and LightUp only earns when you earn.
An example
A €35 tour paid with a European card (approximate: Stripe's fee depends on the card).
Payment provider fees
stripe
Mercado Pago
Gems and tips bought inside the iPhone app: Apple takes its 15% first and the 80/20 split applies to the rest.
When you get paid
Tours: one hour after the tour ends, if the traveller hasn't reported that you didn't show up.
Gems and tips: right away, if your payout account is connected. If it isn't yet, it's kept and paid to you in full as soon as you connect it.
In Colombia: to your Mercado Pago account.
Connect your payout account
In Settings you connect your account to receive payments: Stripe or, in Colombia, Mercado Pago.
Go to Settings